Frequently asked questions
What is telehealth physiotherapy?
This is the delivery of health care information and services specific to you and your needs via electronic communication. That is management and treatment of your musculoskeletal, pain and pelvic health issues.
What are the benefits of telehealth physiotherapy?
There are numerous benefits it can offer, that is
- Able to receive to expert physiotherapy advice and treatment in the comfort of your home,
- Provides convenience
- Easy access to specialized services
- Empower yourself and take control over your recovery
Will I be covered under my insurance?
The information about private health insurance currently providing telehealth can be found here. This is continously being updated we do encouragethat you speak to your private health insurance about this.
Can anyone in the world access these services?
No, this is only valid for Australian residents/citizens.
Will my session be recorded?
No. This can be arranged on request. We will be using a secure online platform called physitrack that is encrypted. We ask that you download the app via this link prior to the session on to your device (smartphone or tablet) or via this link if using a desktop computer.
What equipment will I need?
All you need is a good internet connection and a webcam and a private quiet space. Your physiotherapy session will be conducted using Clinko, our online physiotherapy software, NO DOWNLOAD is required.
When you book your appointment you will recieve a confirmation email with a link that allows you to connect into the video at the time of your appointment.
How do I book an online physiotherapy appointment?
Click on the link below:
Follow the 5 step connection plan and your physio will be ready to help you out.
If you have any further questions contact us at info@inneractivephysio.com.au
This is the delivery of health care information and services specific to you and your needs via electronic communication. That is management and treatment of your musculoskeletal, pain and pelvic health issues.
What are the benefits of telehealth physiotherapy?
There are numerous benefits it can offer, that is
- Able to receive to expert physiotherapy advice and treatment in the comfort of your home,
- Provides convenience
- Easy access to specialized services
- Empower yourself and take control over your recovery
Will I be covered under my insurance?
The information about private health insurance currently providing telehealth can be found here. This is continously being updated we do encouragethat you speak to your private health insurance about this.
Can anyone in the world access these services?
No, this is only valid for Australian residents/citizens.
Will my session be recorded?
No. This can be arranged on request. We will be using a secure online platform called physitrack that is encrypted. We ask that you download the app via this link prior to the session on to your device (smartphone or tablet) or via this link if using a desktop computer.
What equipment will I need?
All you need is a good internet connection and a webcam and a private quiet space. Your physiotherapy session will be conducted using Clinko, our online physiotherapy software, NO DOWNLOAD is required.
When you book your appointment you will recieve a confirmation email with a link that allows you to connect into the video at the time of your appointment.
How do I book an online physiotherapy appointment?
Click on the link below:
Follow the 5 step connection plan and your physio will be ready to help you out.
If you have any further questions contact us at info@inneractivephysio.com.au
